Investing in Excellence

At Shaikly Motor Company, we believe that our greatest asset is our team. That’s why we’re committed to investing in the professional development and growth of every employee. Our internal training days, led by business owner Michael, are a cornerstone of this commitment. These full-day sessions provide an invaluable opportunity for our team members, including vehicle technicians and front-of-house service advisors, to enhance their skills, knowledge, and effectiveness in their roles.

One of the hallmarks of our internal training days is their tailored approach. Recognising that each team member has unique requirements and areas for growth, Michael works closely with individuals to understand their specific needs and goals. Whether it’s mastering the latest automotive technologies for technicians or honing customer service skills for service advisors, the training agenda is customised to ensure maximum relevance and impact.

Technicians and Apprentices:

For our vehicle technicians and apprentices, the internal training days are an opportunity to dive deep into the intricacies of automotive repair and maintenance. From diagnostics to repair techniques, Michael provides hands-on guidance and insights that empower our technicians to deliver top-notch service to our customers. By staying abreast of the latest industry trends and technologies, our technicians are equipped to tackle any challenge that comes their way.

Empowering Customer Service Staff with Technical Expertise:

At Shaikly Motor Company, we understand the importance of equipping our customer service staff with more than just excellent communication skills – they also need a solid understanding of technical aspects to provide comprehensive support to our customers. That’s why our internal training days include dedicated sessions aimed at enhancing their knowledge of complex faults and technical intricacies within automotive systems.

During these sessions, business owner Michael delves into the nitty-gritty of vehicle diagnostics, repair procedures, and common technical issues that customers may encounter. By providing our customer service staff with this in-depth technical training, we ensure that they have the confidence and expertise to address customer inquiries with accuracy and authority.

Continuous Learning and Development:

At the heart of our internal training days is a commitment to fostering a culture of continuous learning and improvement. By providing regular opportunities for our team members to expand their knowledge and skills, we not only enhance individual performance but also strengthen our collective capabilities as a company. From seasoned veterans to new hires, everyone has something valuable to gain from these training sessions.

Internal training days with business owner Michael are more than just a requirement – they’re an investment in the ongoing success and prosperity of Shaikly Motor Company. By prioritising the professional development of our team members, we’re able to deliver unparalleled service, expertise, and satisfaction to our customers. As we continue to grow and evolve, we remain committed to providing our employees with the tools, support, and opportunities they need to thrive.

We’re proud to empower our employees to reach their full potential and look forward to the continued growth and success that comes from these internal training initiatives.