• Automotive Customer Service Advisor


    Are you ready to bring your expertise to a thriving and energetic team? Here at Shaikly Motor Company Ltd, we are seeking an experienced Automotive Service Advisor to join our crew. You’ll be working across our two sites (as and when required) and will be stepping into a fast-paced role with plenty of excitement and variety, where no two days are the same. With the support of three well-established Service Advisors, your integration will be seamless, and we can promise that you’ll have the best guidance right from the start.

    Since 1977, Shaikly Motor Company has been more than just a business – we’re a family. Now led by Mick Shaikly, our strongly bonded team is all about putting people first. With two bustling locations in Colchester (one on Hawkins Road and another on Brunel Way, Severalls Ind. Park), we have mastered the art of blending serious professionalism with a fun, supportive atmosphere. We’re truly dedicated to continuous training and really do care for our employees. Without our employees, there is no us, so we work hard to ensure that everyone feels valued, empowered, and ready to bring the best version of themselves to work!

    If this sounds like the place for you, and you have a little experience under your belt, then get in touch! We can’t wait to hear from you!

    What you will be doing:

    • Providing exceptional customer service to our customers, whether over the phone, online, or face to face
    • Handling parts ordering and online ordering
    • Managing customer bookings
    • Putting together and providing estimates
    • Obtaining customer authorisations
    • Gaining comprehensive experience in all service areas
    • Managing the workshop diary
    • Covering both of our sites as and when needed

    What you need to bring:

    • Previous Automotive Service Advisor experience
    • Exceptional communication and interpersonal skills
    • Confidence in dealing with customers both face-to-face and over the phone
    • A keen interest in the automotive industry
    • Willingness to learn and adapt
    • Ability to work well in a team
    • PC Literate

    What we will offer in return:

    • Training and mentorship
    • Monday – Friday 8am – 5pm
    • A supportive and friendly working environment
    • Continuous ‘on-the-job’ training if needed
    • The opportunity to grow with the business and into the role
    • No weekends!
    • 24/7 access to online GP, counsellor, advice
    • Annual free MOT plus staff discount on parts
  • Vehicle Technician/ MOT Tester

    Are you looking for a change, want to build on what you already have, or at a crossroads not quite sure where to go next? At Shaikly Motor Company we genuinely believe that everyone has something unique to offer.

    Whether you’re a seasoned pro or just starting out in your career, we’re ALWAYS open to exploring opportunities together.

    No need for a CV if you don’t have one. Reach out via the form below or even drop by for a chat. Let’s see how you can fit into our team.

    Shaikly Motor Company are all about growth and development. If you’re ready to contribute and make a difference, we’re ready to welcome you aboard!

    To us, the value of our people extends way beyond a salary figure, it’s about the will, personality, passion, and the positive impact they make on our team and customers every single day so we haven’t set a specific salary for our roles, we want to find a win-win situation that reflects your talents and what you bring to the team!

    Don’t worry if you’re not quite ready to take that step just yet – there is no time limit on this, we believe the right people will come to us at the right time.

    Get in touch, and let’s see where this journey takes us!

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    Hythe Branch

    Find Us

    Unit 3c Altbarn Estate
    Hawkins Road
    CO2 8JY
    01206 796657

    Opening Times

    Monday 08:00 - 17:00
    Tuesday 08:00 - 17:00
    Wednesday 08:00 - 17:00
    Thursday 08:00 - 17:00
    Friday 08:00 - 17:00
    Saturday Closed
    Sunday Closed
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    Severalls Branch

    Find Us

    38 Heckworth Close
    Brunel Way
    CO4 9TB
    01206 796657

    Opening Times

    Monday 08:00 - 17:00
    Tuesday 08:00 - 17:00
    Wednesday 08:00 - 17:00
    Thursday 08:00 - 17:00
    Friday 08:00 - 17:00
    Saturday Closed
    Sunday Closed
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